FAQ

Frequently asked questions

What most people ask before they call — and what we would tell you on the phone anyway.

Something else? Call us

Or write to us: Contact

How long until you arrive?

Within Budapest usually 30–90 minutes, depending on traffic and where the car is. On the call we tell you who is coming and by when — no guessing.

How much does recovery cost?

From a flat base fee plus a per-kilometre rate: HUF 40,000 within Budapest, HUF 45,000 within Pest county up to 45 km, HUF 45,000 + 350/km nationwide, HUF 45,000 + 400/km abroad. Work yours out with the calculator.

Is it more expensive at night or at weekends?

No. There is no surcharge at night, at weekends or on public holidays — the same base fee and per-kilometre rate apply 24/7.

How do I pay?

You pay the partner doing the recovery, on the spot — they issue the invoice for the job, and you can ask for it in a company's name.

What should I say on the phone?

Where the car is (street, motorway kilometre marker or a nearby shop), the make and model, what happened, and where you want it taken. The registration plate speeds things up. Before calling, get to a safe place — on the motorway, behind the barrier.

What can I pay with?

By bank card, in cash or by bank transfer — to the partner doing the recovery, on the spot.

Is the transport insured?

Yes. Every partner has a valid licence and liability insurance — it's a condition of the partner contract, without it they get no work from us. With the invoice you can also claim from your own comprehensive or third-party insurer.

Do you come outside Budapest?

Yes — anywhere in Hungary and abroad too. Beyond the city limits distance also counts: the per-kilometre rate is added to the base fee, and the calculator shows you the amount up front.

Call · 24/7+36 20 348 3962